Frequently Asked Questions

1What should I look for in a bed?
We spend up to a third of our lives in bed, so selecting the right one is an important investment. If you have difficulty sleeping at the moment – tossing, turning, waking up with an aching back – your bed may be to blame. So, the first priority is comfort: how does the mattress feel? It should be firm enough to offer support, while conforming to the shape of your body. ‘Road-test’ it: if you can’t find a comfortable position to lie in, move on to the next one.
2How do I avoid the common mistakes people make when choosing a bed?
  • Try before you buy. When shopping for a new bed, wear comfortable clothing and remove your outdoor gear. Lie on a mattress for at least ten minutes, in positions that you normally sleep in. If you share a bed, remember to bring your partner with you.
  • Don’t be swayed by salesmen. Only you can decide whether a mattress is comfortable enough for you.
  • Take care when choosing products from start-up companies or unbranded products offering very long guarantee periods.
  • Don’t use price as your primary purchasing criterion.
3How do I balance mattress firmness with comfort?
It depends on how you sleep. For example, if you usually lie on your stomach, you would probably prefer a softer mattress. If you sleep on your back, something firmer is better. In general though, you will ‘sink’ into a too-soft mattress – or roll into the middle – putting strain on your muscles.

A mattress that’s too hard, on the other hand, will not mould to your body at all. Again, the only way to be sure is to ‘road test’ the mattress for a few minutes before you buy. And, if you a share a bed with someone, shop together!

Lying side by side, one partner shouldn’t roll towards the other. When one of you gets up, the other shouldn’t feel any motion, either.

4Does the size of my bed affect my sleep?
Yes, especially if you share your bed. The larger the mattress, the less likely you are to disturb one another.

The general rule of thumb is to buy the biggest bed you can fit into your room. And, remember, size means width as well as length – which should be 10 – 15cm longer than the tallest sleeper.

Not every space can accommodate a king-size bed, though. It sounds silly, but people often forget that they need to leave enough room to open cupboards, windows, and even the door!

5What is the best way to care for a bed?
Studies show that we generate a considerable amount of perspiration while asleep, which is absorbed into the mattress. Over time, this moisture – together with the skin cells we shed every night – creates a breeding ground for mites and other ‘bed bugs’. To counteract this, all mattresses should be regularly aired out.

In addition, you mattress should be rotated regularly (left to right), to prolong its lifespan. (Note that this also applies to ‘No Turn’ products.) Mattress protectors are a good idea, as they reduce wear and tear – as well as moisture absorption.

Vacuum and turn your mattress according to the manufacturer’s instructions...

6What materials go into a Genessi mattress?
  • Memory Foam (Visco-elastic foam): NASA-inspired, and also used in medical applications. This ergonomic compound reacts to body heat and pressure, adjusting to the contours of the sleeper. The result is improved blood flow, reduced impact on the pressure points, and less tossing and turning.
  • Poly-latex: for a stable, accommodating sleeping environment. Poly-latex also makes the mattress durable, and – because it’s antibacterial and breathable – remains hygienic.
  • Poly-urethane high density foam is one of the most versatile and widely applied materials ever created. It’s the cushioning material of choice, and provides a unique combination of form and function. Selected for functionality and quality.
7Why is Memory Foam such an ideal substance for a mattress?
Quality sleep is achieved through the reduction of stress on the body, particularly the pressure points. Memory Foam elastically adapts to your individual curvature, offering high levels of both support and comfort. It also comes in a diverse range of densities, which – when combined in a composite – makes for an effective and durable mattress. Foam is considered hypo-allergenic, and does not support the proliferation of ‘bed bugs’ and other bacteria.
8How do I look after my Genessi bed?
  • Carry your mattress flat or on its side: it’s easier to handle and you’re less likely to cause it damage.
  • Keep your bedding clean: use a mattress protector and occasionally vacuum the mattress, too.
  • Give your mattress time to ‘air’ once you’ve removed it from its packaging for the first time.
  • When you purchase a new mattress, replace the foundation or base at the same time, to guarantee sufficient support.
  • Rotate your mattress to prolong its lifespan, and maintain comfort levels.
  • Don’t smoke in bed: the mattress covering does not eliminate the dangers of smouldering cigarettes, or excessively high electric blanket temperatures.
  • Don’t stand or jump on your mattress.
  • Don’t remove the label on your mattress: this confirms your guarantee period.
  • Don’t allow your mattress to get wet: this may affect the upholstery layers.